Customer Service & FAQs
We’re here to help. Below are answers to our most common questions about memberships, billing, events, and community guidelines.
How do I connect with my local FemCity President?
Visit our Locations page and hover over your city’s FemCity President to view her contact details. She’ll be so happy to hear from you.
How do I know if I have a paid membership?
Click “Login Here” or “Your Account” in the bottom right corner of the page.
Log in and go to Plans to view your membership.
How do I register for a FemCity event?
We’re so excited you’re going to join us!
- Create an account on FemCity.com.
- Not sure yet? Start with our Free 30-Day Trial.
- Visit your local FemCity page or event link.
- RSVP with your name and email.
- Some events include a fee for venue, food, or drinks.
How do I find my membership receipt?
Login → Billings → View Invoices
How do I cancel my trial or paid membership?
Login → Plans → Active → click the three dots → Cancel
Will my membership renew at the same rate?
Yes. Your rate stays the same. You’ll receive a notice 7–14 days before renewal.
How can I upgrade from Trial to Local Membership?
Your Free Trial automatically converts after 30 days.
How can I upgrade from Local to Global Membership?
Login → Plans → Join New
Your membership may be prorated for your benefit.
How do I update my billing or email?
Login → Billings → Payment Method
Does FemCity refund memberships?
Memberships and event tickets are non-refundable.
Can I try FemCity first?
Yes! Enjoy our Free 30-Day Trial to explore events and community.
Does FemCity discuss politics?
FemCity is non-political and focused on inclusive, safe spaces.
